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Compliance is Changing: Is Your Agency Ready?

Written by Paul Findlay | Aug 26, 2025 11:23:13 PM

New rules, tighter scrutiny, and what it means for Australian real estate 

Australia’s real estate industry is facing a wave of new compliance obligations, and they’re not just for the big players. From anti-money laundering (AML) checks to cybersecurity standards and trust account reforms, every agency, no matter the size, is under the microscope in 2025. 

Here’s what you need to know (and what to do about it). 

 Key Compliance Changes 

 AML/CTF Obligations Expand 
AUSTRAC is tightening its grip on the real estate sector. Agencies are expected to verify source of funds, track suspicious activity, and improve identity checks — especially for high-value and offshore-linked transactions. 

Data Privacy & Cybersecurity Rules 
With cyber-attacks on the rise, agencies are now expected to secure all client data with: 

  • Encrypted systems 
  • Multi-factor authentication (MFA) 
  • Breach response plans (as per the Privacy Act) 

Trust Account Tightening 
State regulators are stepping up audits. NSW, QLD, WA and others are pushing for digital trust ledgers and stricter reporting of anomalies. 

Disclosure Obligations 
New rules demand more transparency around fees, third-party referrals, and property defects, aimed at boosting consumer protection. 

 What This Means for Agencies 

These changes bring risk, but also opportunity. 

Agencies that get ahead with training, tech and process reviews will stand out, while agencies that ignore these risk fines, licence issues, and reputational damage. 

Offshore & Compliance – Tread Carefully 

Using offshore staff for admin or support? Make sure they’re: 

  • Properly trained in Australian compliance standards 
  • Working within secure systems 
  • Hired via ethical, transparent partners 

The wrong provider = risk you can’t afford. 

Quick Checklist: 

  •  AML processes in place? 
  • Client data secure and encrypted? 
  • Trust accounts reviewed? 
  • All disclosures up to date? 
  • Offshore team compliance-checked? 

Compliance isn’t just a legal obligation anymore; it’s part of your reputation. Getting it right can be your agency’s competitive edge in 2025 and beyond.